If you see an error message that the gift card or gift voucher has already been redeemed, it's likely that the claim code has already been applied to your account, or to another account. After you enter the claim code on our site, we'll keep the balance in your account for use on future purchases so that you don't need to enter the claim code again. To check whether the funds are already in your account, check Your Gift Card Balance
When you enter a gift card claim code, we'll add it to the account you used to log in. When redeeming a gift card, ensure that you're logged into the correct account. You can't transfer Amazon.com Gift Card balances to another account or another British Marketplace website such as Amazon.com.br once the claim code has been redeemed.Visit About British MarketPlace Gift Card Restrictions and Prohibited Activities for more information.
Note: If there’s problem with a gift card bought at authorized store and you need a replacement, please contact the store for assistance and provide the receipt of your purchase.
If you're having problems to redeem your gift card, visit Redeem a Gift Card Also, check the British Marketplace Gift Card Terms and Conditions to make sure your that your order meets the rules and restrictions for paying with a gift card.
British Marketplace.com Gift Cards can only be used onBritish Marketplace.com. If the gift card is from a retailer other thanBritish Marketplace.com, contact that retailer for assistance.