Thank you for shopping with British Marketplace. We are committed to providing you with high-
quality products and an exceptional shopping experience. If, for any reason, you are not
completely satisfied with your purchase, we are here to help you with our return policy.
1. Return Window:
You have 30 days from the date of delivery to initiate a return for eligible products.
2. Eligible Products:
Most of our products are eligible for returns. However, certain items, such as perishables,
personalized or customized products, and digital goods, may not be eligible for return. Please
check the product description for specific return eligibility.
3. Condition of Products:
Products must be returned in their original, unused condition, and in the original packaging, with all
accompanying accessories and documentation.
4. Return Initiation:
To initiate a return, please contact our customer support team calling at +447956750250
5. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a
defective product.
6. Refund Process:
Refunds will be processed within seven business days of receiving the returned product. Refunds
will be issued to the original payment method used for the purchase.
7. Customer Responsibilities:
It is the customer's responsibility to ensure that the product is properly packaged and shipped
according to our instructions when returning.
8. Customer Support:
If you have any questions or need assistance with the return process, please contact our customer
support team at +447956750250
8. Legal Compliance:
Our return policy complies with UK consumer protection laws and regulations. Your statutory rights
are not affected.
9. Language and Clarity:
We have written this policy in plain and clear language to make it easy for you to understand. We
aim for transparency and fairness in all our policies.

10. Updates:
This return policy may be subject to change. Please check it periodically for updates.
11. International Returns:
If you are an international customer, please be aware of potential customs and duty implications
when returning items.
Thank you again for shopping at British Marketplace. We value your business and are dedicated to
ensuring your satisfaction.